Contact Us

At Price Chopper we are committed to serving out customers and making it right for you.We are always pleased to hear from our customers and appreciate your feedback. Please contact us using one of the means below.

Email us: Price Chopper Customer Care

Call: 1-888-821-5557 (8:30am to 4:30pm EST, Monday to Friday)

Write to: Customer Care, 4980 Tahoe Blvd., Mississauga, ON L4W 0C7

For comments or inquiries related to our private label brand of Compliments products, please contact Compliments Customers Care:

Email: Compliments@sobeys.com
Call: (8:30am to 4:30pm EST, Monday to Friday)
Write to: Compliments Products, 4980 Tahoe Blvd., Mississauga, ON L4W 0C7

Frequently Asked Questions

Does Price Chopper accept employment applications online?

We are always on the lookout for talented individuals to join the company. Current opportunities for both our stores and corporate offices are regularly posted on www.pricechoppercareers.ca.

Applications may be submitted directly through the website to our Human Resources Department. We also encourage you to visit the store for store level opportunities.

Can I buy gift cards?

Gift Cards are available in amounts between $5 to $500, and can be used at any Price Chopper, Sobeys or Foodland store across Canada. Gift Cards are also accepted at IGA stores except for the BC Marketplace IGA locations in British Columbia.

How can I request donations for a community event?

Local store operators are encouraged to make independent decisions when it comes to the organizations they choose to support through vendor partnerships or their local store marketing budget. We encourage you to contact your store manager to determine if it is a possibility for the store to assist you in your fundraising.

Why am I having trouble viewing the flyer?

Many computers store web pages on the hard drive to help access web pages more quickly. However, when your browser retrieves a page from its cache instead of the internet source, the page displayed may not be the most recent version. If an older version of our flyer appears, try refreshing the page. If the problem persists, or you have received an error message, follow your browser’s help menu to clear your computer’s cache.

Why can’t I find my store location outside of Ontario on the web site?

This web site is for Ontario only.

Can I check product availability online?

At this time you cannot check individual store product availability online. However, you can access information about our Compliments line of products by visiting our web site at www.compliments.ca.

What is your product return policy?

The full value of a non-perishable product will be refunded within 14 days of purchase when accompanied by a receipt and the product. If the purpose of your return relates to the quality of a national brand item, we suggest you contact the company that manufactured the product directly. Manufacturers are the experts on their own products and welcome customer feedback.

What is your product return policy?

The full value of a non-perishable product will be refunded within 14 days of purchase when accompanied by a receipt and the product. If the purpose of your return relates to the quality of a national brand item, we suggest you contact the company that manufactured the product directly. Manufacturers are the experts on their own products and welcome customer feedback.

Does Price Chopper accept Internet/Printable Coupons?

Yes, we think coupons are a great way for you to save even more money at Price Chopper, so we now accept both Vendor Pre-Printed Coupons and Internet/Printable Coupons.

In order to reduce the number of fraudulent coupons, we have a few conditions:

  • We will accept one coupon per item purchased.
  • Coupons for Buy One Get One will be honoured.
  • All coupons must have the following:
    • A valid product name,
    • A valid expiry date.
    • A bar code (UPC#).
    • A Canadian redemption address.
  • In addition, for Internet/Printable coupons:
    • Must be legible.
    • Must say “Internet Coupon”.
    • Have a value of $25 or less.
    • Internet/Printable Coupons for “Free” product will NOT be accepted.
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